Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Beware Of Paperless Returns

I was given options on how to return an item, one of the options did not require printing a return label. I clicked on it it gave me a list of locations I can go to I chose a location got my QR code and was on my way. I went to two separate locations one I was finally told that Walgreens does not have capability to print a return label and without that they could not accept the package. I wasted a bunch of time and should have just printed the label myself. Do yourself a favor and don't bother trying it at Walgreens.

Re: Beware Of Paperless Returns

Hi @Nat134,

 

I'm so sorry about this! Thank you for sharing this feedback with us. I'll share your feedback with the appropriate teams for continued improvements with the return labels.

 

Best regards,

Laurie 

Conversation Stats
  • 1 reply
  • 456 views
  • 0 Hearts Given
  • 2 Contributors