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Post in Customer Support
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Fem03
NEWCOMER I Vib
‎01-07-2018 10:08 AM
‎01-07-2018 10:08 AM

Beauty insider points are gone again.

A week ago all my beauty insider points were gone but then the next day they came back. Yesterday I opened the app and it said I only have 1pt? anyone else having this issue?
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MeganBT
ALUM II Insider
‎01-09-2018 12:56 PM
‎01-09-2018 12:56 PM

Re: Beauty insider points are gone again.

Hi @Fem03, 

 

I apologize for any confusion. 

 

The reason for which these points were removed was because your orders were cancelled. 

 

If I can assist you with or clarify anything else, please send me a private message. 

 

All my best, 

 

Megan 

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  • 1 reply
  • ‎01-07-2018 10:08 AM
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