Beauty Insider Survey

[magihz]

Hi, I completed a survey over a month ago in exchange for 200 points but have not received them (was told it could take up to 30 days). I have a dated screenshot of the completion message and the email and was wondering who I can contact to receive those points?

[LaurieBT]

Hi @magihz, 

I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie