Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Beauty Insider Discount and Points

I just looked at my receipt from my Sephora Inside JCPenney purchase today and realized that I did not get the 20% off discount that was advertised for beauty insiders today, even though I provided my information to the girl. I also don't see my purchase reflected in my points. I spent over $100 today...this is very frustrating. Please help!

Re: Beauty Insider Discount and Points

@MrsKaz75 Maybe if you call that store directly and see if they can do anything for you tomorrow. I know their managers can authorize discounts. If they don’t do anything, call Sephora directly tomorrow. Also, always check your receipts and your points after buying in the stores. I’ve noticed that some of my Play Pass points weren’t correctly recorded and I had redeemed in a JCP Sephora.

Conversation Stats
  • 1 reply
  • 413 views
  • 0 Hearts Given
  • 2 Contributors