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Post in Customer Support

Beauty Insider Card Help

I purchased at Sephora store yesterday, the beauty insider points didn’t update to my account. Anyone have the same experience?

Re: Beauty Insider Card Help

Hello @Sj50312 ,

 

So sorry to see this. If you are still experiencing issues with this, please send me a PM and I'd be happy to assist!

 

Cheers,

 

Richard

Anonymous Insider

Hi, yes, I now have two different sets of points: those t...

Hi, yes, I now have two different sets of points: those they tell me I have at the store when they check my card and those I have online because I ordered something from the site. No answer so far and no one knows how to help!
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