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Post in Customer Support
VegasMichele
NEWCOMER I Vib
‎09-16-2024 09:34 PM
‎09-16-2024 09:34 PM

Basket Items -- All Missing

All of my basket items disappeared recently. I had (40) and earlier, I only had (2). Is there any way to have the system add these back to the basket? I am crushed about this!

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1 Reply
DaneeBT
MOD Rouge
‎09-17-2024 06:45 AM
‎09-17-2024 06:45 AM

Re: Basket Items -- All Missing

@VegasMichele I'm so sorry about this! Regretfully, we're not able to recover the items on our end. I may suggest logging out or logging back in or try accessing your basket on a desktop, if you're currently on the mobile app. If you're on desktop, please try the mobile app.  Thank you and I'm sorry for this experience! 

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Conversation Stats
  • 1 reply
  • ‎09-16-2024 09:34 PM
  • 360 views
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  • 2 Contributors