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Post in Customer Support
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Bad customer service

yesterday I went to the sephora of prudential as of frequency since cause I live nearby I had never had a bad experience cause the service is good, but yesterday was the exception I felt super bad since a red haired girl I think she is new cause I never I had seen her before, she was looking at me like a strange, I do not know if because of my skin color or i don’t know I took a makeup forever foundation to ask for a free sample it seems that she thought I would steal it when I saw her i ask her for the section of Estee Lauder cause I wanted to buy a foundatiln and I saw that anywhere I went to follow me as if I was stealing something, I went to see lipsticks of huda beauty and saw that he was following me I went to try one on my left hand and she was like crazy running after me and told me that i can’t do this thinking that I was going to steal but okay I was between the line with the foundation she might not know that i go bought and I was watching the primer travel and there was she from outside looking I felt super strange and I decided not to buy anything and go

Re: Bad customer service

Hi @Jeilissa

 

I'm sorry to hear about your experience and will send you a private message to help. 

 

All my best, 

 

Megan 

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