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Post in Customer Support
Els12
NEWCOMER I Rouge
‎12-04-2017 06:59 PM
‎12-04-2017 06:59 PM

BI 100

Hello, I recently received my order and wanted to redeem two products. I only received one. I had ordered a Beauty Blender Cleanser and didn't receive it. I also didn't get a notice that my order was modified (which I get once a product is no longer available). However my receipt says that it should have been included in the order. If the product is not available, is there a way I could have my points back?
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ZakiyaBT
ALUM II Insider
‎12-12-2017 10:48 AM
‎12-12-2017 10:48 AM

Re: BI 100

Hi @Els12,

 

I am sorry to hear this! If you have not been assisted with this please send me a PM with your order number. Thanks!

 

Best,

Zakiya

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  • ‎12-04-2017 06:59 PM
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