Awaiting Carrier pickup/ shipment update

[shahkm]

• Hello I placed an order on March 21 and shipment said 1-3 business days. However the tracker is still saying the carrier hasn’t picked up the order. 
  
  

i really needed the item for my skin care routine and I’m not getting a sense for how long it’ll actually take to get the product. I am going out of country in two days and would like to have my product before going on my trip 

[KateR92]

The same thing happened to me with an order purchased 3/21. It has been awaiting carrier pickup for a few days now even though it “shipped”

[keelybt]

@KateR92 I will look into this for you and will send you a PM. 

[keelybt]

@shahkm I will take a look and will send you a PM.