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Post in Customer Support
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Apple Pay

Was Apple Pay removed as a billing option on the app???

Re: Apple Pay

Apply Pay was removed as an option to pay this week.  It is no longer listed as an option to pay

Re: Apple Pay

Hi @victoria346

 

Apple Pay should still be an option at checkout! However, if you have an item in your basket that is a shipping restriction, it may not be an option.

 

Regards,

Danee

RE: Apple Pay

It seems like it disappeared as an option for me too. Now I get klarna and Sephora card options but cannot get option to use Apple Pay, very strange unless Sephora is trying to herd us to get their card? Apple Pay worked fine earlier today though.

RE: Apple Pay

same for me, I did an order last week and paid with Apple pay and got 2% cashbacks for it (just checked my statement) and now I don't have Apple pay as an option to check out. What happened?

Re: RE: Apple Pay

Hi @MyraKulis,

 

We are still accepting ApplePay online. If you are still unable to use this method of payment please send me a PM. 

 

Best,

Zakiya

Re: RE: Apple Pay

Still unable to pay through Apple Pay.

Re: RE: Apple Pay

@saxyz If you have an item in your basket with a shipping restriction, it may not be an option. 

Re: RE: Apple Pay

How do I know if the cart restricts anything from Apple Pay?

Re: RE: Apple Pay

Hi @TaySwift13,

 

In your basket, it will show if an item has a Shipping Restriction. Also, when you first add an item to your basket, it will show if it has a Shipping Restriction. 

 

Best,

Laurie 

Re: Apple Pay

Hi @Ama93,

 

It looks like it should still be available if you have Apple Pay enabled and I recommend checking your Apple Pay settings. Thank you!

 

Best,

Laurie

Re: Apple Pay

My ApplePay is enabled, but Sephora app or online do not allow me to use it. ApplePay is not listed as an option for payments on the app or website. So if we are able to utilize this through app and online purchases, then the website needs to be fixed to allow this option. Who can fix this feature?

Re: Apple Pay

I have checked my settings and have the option for Apple Pay when I am buying online for in store pick up but not when buying too have shipped to my house.

12 Replies
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