Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Customer Support
|
nickyzharry
WINDOW SHOPPER III Vib
โ€Ž11-26-2018 11:56 PM
โ€Ž11-26-2018 11:56 PM

App not working

Whenever I click on a product the image does not load. My internet connection is good and I have the newest update. I am also on IOS. Any solutions? 

0
Reply
1 Reply
HelenBT
ALUM II Insider
โ€Ž11-27-2018 08:35 AM
โ€Ž11-27-2018 08:35 AM

Re: App not working

Hi @nickyzharry,

 

Sorry to hear you're having issues with the app! I recommend deleting and re-downloading the app to see if this resolves the issue, if not please send me a PM and we can escalate this issue. Thank you.

 

-Helen

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • โ€Ž11-26-2018 11:56 PM
  • 275 views
  • 0 Hearts Given
  • 2 Contributors
testing