App not working/not loading

[Nevaehying22]

Hi, I have been really frustrated because I would like to shop for products and wanted to make use of the sales. though I am now just stuck not being able to. I have tried multiple times uninstalling and reinstalling my app as well as deleting my account and making new ones and nothing seems to work. When I get in to the app it will load open, I can search for products, but there are no pictures literally nothing. Just white screens show. I have heard and saw that others have had similar issues but I have no idea how to fix this. Can you please help me so I can shop for the products I want.

[DaneeBT]

@Nevaehying22 I'm so sorry to hear about this! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with additional details such as screenshots of what you're seeing or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance.