App not saving credit card info

[tt0811]

This app sucks! I’ve ordered I don’t know how many times and now this stupid app won’t save my credit card information and I can’t check out. Dumb…you’re trying to give them your money and they won’t take it!!

[LaurieBT]

Hi @tt0811,

I'm sorry to hear this. I recommend signing out and signing back in. Please also try to uninstall the app and reinstall it with the latest version. I also recommend attempting to save your payment method through the web browser. If you need any further assistance with placing your order, please contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie