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Post in Customer Support
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MissAlldiva
NEWCOMER I Rouge
‎04-25-2024 03:37 AM
‎04-25-2024 03:37 AM

App is not working canada

My app is asking for my address and won’t allow my to enter a Canadian address for shipping! Therefore I cannot order anything 

Reply
4 Replies
SillyChristina
NEWCOMER I Rouge
‎06-10-2024 06:46 PM
‎06-10-2024 06:46 PM

Re: App is not working canada

I am having the exact same problem!! Can’t order to Canada on either the App or the Website. Sephora - why is this happening?????!!!! 

Reply
keelybt
MOD Rouge
‎04-25-2024 08:30 AM
‎04-25-2024 08:30 AM

Re: App is not working canada

@MissAlldiva It sounds like you may be on our US site. You can switch the country by going to your profile and selecting app settings. 

0
Reply
2 Replies
SillyChristina
NEWCOMER I Rouge
‎06-10-2024 06:47 PM
‎06-10-2024 06:47 PM

Re: App is not working canada

Nope. That is not the problem. 

Reply
1 Reply
keelybt
MOD Rouge
‎06-11-2024 06:48 AM
‎06-11-2024 06:48 AM

Re: App is not working canada

@SillyChristina I will send you a PM for more information. 

0
Reply
4 Replies
Conversation Stats
  • 4 replies
  • ‎04-25-2024 03:37 AM
  • 2213 views
  • 3 Hearts Given
  • 3 Contributors