Anastasia Beverly Hills Norvina Eyeshadow Palette

[Anonymous]

I got the new Anastasia Beverly Hills Norvina Eyeshadow Palette. I love it! 😊 However, two of the eye shadows were broken 😭

[Pritha09]

This is sad, i love this palette because you can experiment with the pinks oranges so beautiful!

[RaquelBT]

Hi @Anonymous,

Oh no! I'm sorry to hear this. If this item was purchases in stores, I recommend contacting your local store directly for assistance.

If you purchased this item online, please feel free to send me or any other Mod a private message with your order number, so we can assist. Thank you. 🙂

Best Regards,

❤️ Raquel 

[Anonymous]

Thank you. I exchanged it and got another one.

[Anonymous]

I’d take it or send it back to Sephora and tell them what happened. They have  great return policy. Have your receipt just in case. 

[Anonymous]

I almost died when I saw the damaged ones lbvs. I went to a Sephora store and was able to exchange the Norvina eyeshadow for another one. The new one looks a lot better than the damaged one!