Already Swatched??

[Chillaxx89]

I recently got the Sephora Favorites Glow for it.Im so excited to get my hands on this highlighters specially the Becca Skin Perfector.But I was so disappointed because I can obviously see that the Becca skin perfector is already been swatched.Its just sad.I know I can still use it but Im expecting to get brand new items for the money that I paid..just saying..

[LaurieBT]

Hi @Chillaxx89,

I'm so sorry to hear this! If this item was purchased in-store, I recommend contacting your local Sephora store directly for assistance with processing a return or exchange. If it was purchased online, please feel free to send me a private message with your order number and I will be happy to assist. Thank you for your patience!

- Laurie

[Chillaxx89]

Hi Laurie,

Thank you for messaging me regarding my concern.I ordered it online during the sale and my order number is 7812605780.

[Anonymous]

At least you got something! My set was completely missing an item and they will only send me a new one if I take the hot for the shipping and the difference of the 20% 😞

[darlyndar]

That’s happened to me. I just exchanged it. It is a bummer though. 😔

[Chillaxx89]

it is really a bummer..I hope they pay attention on this things because we work hard for our money..and their stuff is not cheap.not a happy buyer here😌