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Post in Customer Support
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EmeeB
NEWCOMER I Rouge
‎04-17-2023 09:32 AM
‎04-17-2023 09:32 AM

Afterpay Return No Refund

I returned a perfume I bought on 4/4/2023 in store and they had me tap my afterpay card but the money was never actually refunded. Afterpay is still saying they do no see any refund from Sephora. I am still paying on something I don’t have and it was over a hundred dollars. I don’t know what to do at this point because I literally don’t have the product anymore but I’m still paying for it like I have it. 

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LaurieBT
MOD Rouge
‎04-17-2023 10:19 AM
‎04-17-2023 10:19 AM

Re: Afterpay Return No Refund

Hi @EmeeB,

 

I'm sorry to hear this and I'll send you a message.

 

Best,

Laurie 

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  • ‎04-17-2023 09:32 AM
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