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Post in Customer Support
AnonymousInsider

Affirm returns?

I made a few orders with through Affirm with a loan card? How would the return process go? Affirm states I can't get store credit instead of a refund, it has to be refunded to the "ghost/loan" card they gave me? Will Sephora refund my return that way?

Re: Affirm returns?

Hi @Anonymous,

 

You will be refunded back to your original form of payment as long as the return has been made within 30 days of the original purchase date and you have proof of purchase. If you have any further questions or need further assistance please feel free to send me a PM. 🙂
 

Best,

Zakiya

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