Adding points after purchase

[sehleenah]

Hello, 

My fiancée purchased perfume for me, but didn’t know to add my number for the points. He lost the receipt, but is it possible to track the purchase if I know the store and last 4 digits of card used? 

[renatamerida]

Hi, I do have the receipt, can you help me?

[keelybt]

@renatamerida I will send you a PM. 

[DaniJoe70]

Hi there -

Could you please tell me how to add points using my receipt? 

[keelybt]

@DaniJoe70  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and picture of your receipt or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[renatamerida]

Hi, I have the receipt for a recent purchase, can you help me to add my points?

[LaurieBT]

@renatamerida, I'm happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

[LaurieBT]

Hi @sehleenah,

Sorry, we wouldn't be able to add the points without the receipt details. If it turns up in the near future please contact us so we can add the points for you. Thank you! 

Best,

Laurie

[anna194822849]

Hi, I purchased a couple items and didn’t put in my phone number so I cannot get my points but I have the receipt. Can I add my points somehow when I have the receipt?

[DaneeBT]

Hi @anna194822849

I'll send you a PM to help!

Regards,

Danee

[danyponce]

Can you help me too, I have the receipt 

[keelybt]

@danyponce I will send you a PM. 

[aleenthabit]

Hello I just purchased for 600 worth and forgot to add my phone number and have the receipt would you be able to help me as well ?

[DaneeBT]

Hi @aleenthabit I will send you a PM to assist! 

[chloe1129]

I have the reciept could you also help me?

[DaneeBT]

@chloe1129 I'll send you a PM to assist!

[Kay987123]

Hi, I also have a receipt that I don't believe registered against my account as I can't see it in my previous orders. Could someone please help me confirm?

Thanks so much!

[keelybt]

@Kay987123 I will send you a PM. 

[PBInsuder]

Hi I have a receipt also, can you help me please add to my Beauty Insider account. 

[DaneeBT]

@PBInsuder I'm sending you a PM to assist. 

[Sensichi]

Hi! I also have my receipt. Can you help me as well?