Adding Points after purchase

[Cowboykris]

Hello,

I purchased something 8/17/24 that was worth 139 points. Is there anyway to add points after purchase? I still have my receipt!

[iaranextdoor]

I had the same question! Just made an in store purchase and would like that to count towards my app points too

[DaneeBT]

@iaranextdoor I can assist! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with a clear photo of your receipt or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[LaurieBT]

Hi @Cowboykris,

We're happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Best,

Laurie