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Post in Customer Support
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Poconopaul
NEWCOMER I Rouge
‎12-05-2020 01:20 PM
‎12-05-2020 01:20 PM

Actual Invoice request

Who can I contact for an actual invoice(not a receipt, Order Detail or packing slip)? It would say "Invoice" on the document. Would someone from shipping or accounting team be able to email invoices for specific orders?

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LaurieBT
MOD Rouge
‎12-05-2020 01:50 PM
‎12-05-2020 01:50 PM

Re: Actual Invoice request

Hi @Poconopaul,

 

My apologies, we are unable to provide an invoice document. The billing information is provided in the order confirmation email and the Order Details in your account. 

 

Warm regards,

Laurie

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  • ‎12-05-2020 01:20 PM
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