Account login with phone number

[Siennay123]

I usually use my phone with in-store purchases but I am not able to login in the app with an email because I do not know what email is linked with the phone number and I think I have points on the account.

[susudias]

having this same problem. 

[sssamanthaag]

Hello! I have the same problem. Can you help me with this?

[Harps222]

Hi! I am having the same problem! Is there a way to fix this? Thanks!

[LaurieBT]

Hi @Harps222,

I'll send you a message requesting your registered email address and phone number so I can link them. Thank you!

Best,

Laurie 

[slzrrrrm]

Hi, I'm having the same problem is there anyway you can help me ?

[DaneeBT]

@slzrrrrm It looks like your private messages are currently turned off. Please send me a private message with your phone number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[sunniiiiD]

Hello. I’m also having the same problem i purchased things from Sephora today with my phone number but its not linked to this account 

[keelybt]

@sunniiiiD I will send you a PM to help. 

[applepie11]

@LaurieBT I could also use some help with linking account information please and thanks!! 

[DaneeBT]

@Courtneyncple @applepie11I'm sending you both a PM!

[ahnlee]

Hello I am facing the same issue and would also like some help.

[DaneeBT]

@ahnlee I'm so sorry I'm having trouble sending you a private message to help! Please contact us via phone at 1-877-737-4672 or via our live chat so we can further assist. Thanks! 

[Thanatcha]

Hi I’m also faced the same problem. Could you DM me to help linking my phone number account to this account? Thank you

[keelybt]

@Thanatcha  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service