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Post in Customer Support
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Account hacked - stole my points and my gift card balance!

Hi,

My account was hacked and customer service was able to reset my password. Customer service said someone tried to redeem my points on May 11 and the order was "cancelled", but my points are almost down to zero and there's only $2 left of a $50 gift card that I had not spent! How do I get back my points balance and gift card?

 

I have emailed Customer Service with no response 😞

 

 

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Re: Account hacked - stole my points and my gift card balance!

Hi @piyomiyo

 

Oh no! I will send you a PM to further assist.

 

Always,

Danee

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