Account Hacked

[evilla08]

Just posting this as an alert for people that my account was hacked last night. I got an email that my beauty insider e-mail had changed and I didn’t do that. I went into the app and it was making me sign in with a different email than my original one. Unfortunately, Sephora customer service closes at 9pm my time so I had to wait until 6am the next day to get it fixed. No orders were placed but I also do not have any cards saved on the account. I did have a free candle code in my cart but I didn’t use it, hopefully it still works. 

This is very scary, Sephora needs to update their security. 

[DaneeBT]

Hi @evilla08

I am so sorry to hear about this but I'm glad to hear one of our representatives was able to resolve the issue for you. We appreciate you bringing this to our attention and it has been forwarded to the appropriate team.

Regards,

Danee