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Post in Customer Support
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Anonymous Insider

Account Deletion

can someone please help me delete this account because i have another one with all my points on it and i’m trying to put this email on that account.

Re: Account Deletion

I need to delete my account because I signed up at Sephora in store and when I went to sign up online I used my email I used to sign. Up in store but when I sign up now I don’t nave the 100 points thta I signed up with because it was an event that if you signed up online you would get 100 points

Re: Account Deletion

I just signed up for a sephora account and I have no idea how to delete it. I don't have any points on this account or anything.

Re: Account Deletion

Hi @yellowpanda

 

I'll send you a private message to assist you. Thanks!

 

Best, 

Mali

Re: Account Deletion

Hi @MixedMia,

 

I'm sorry if we missed your post! If you still need assistance with this, please send me a direct message with your registered email address and Beauty Insider card number, and I will be happy to assist further. 🙂

Best regards,

Laurie

Re: Account Deletion

Hi @Anonymous!

 

I'll send you a private message to assist you 🙂

 

Always,

Danee

RE: Re: Account Deletion

I need to delete my account because my insider points aren’t showing up, I just bought lip gloss and the receipt says I have 227 points but my Sephora account says 0

Re: RE: Re: Account Deletion

Hi @AnaB2018,

 

I'll be sending you a PM shortly to assist. 🙂


Best Regards,


❤️ Raquel

Anonymous Insider

Re: RE: Re: Account Deletion

HI, 

 

I need assistance with deleting my account. 

Re: RE: Re: Account Deletion

Hi @Anonymous,

 

I'll send you a private message. Thank you!

 

Best regards,

Laurie

Hi can you please send me a private message as well? I ha...

Hi can you please send me a private message as well? I have to delete an account. I have this current account that has my points but I forgot the pw to the email address associated with this account. I just want to update it with the other e-mail address but it doesnt let me bec the email has already been used. Thank you

Re: Hi can you please send me a private message as well? I ha...

Hi @xchachax I will be happy to help combine your accounts. I will send you a message to help. 

Anonymous Insider

Re: Hi can you please send me a private message as well? I ha...

Please send me an email in regards to combining my accounts as well. I have two accounts; one of which uses my primary email but has 0 points and another of which has all my earned points- but cannot and does not use my primary email. Thank you for your help!

Re: Hi can you please send me a private message as well? I ha...

Hi @Anonymous,

 

I'm happy to assist with linking your accounts for you! I'll be sending you a private message shortly to assist. 

 

Also, I took out your email address out of your post for security purposes. 🙂

 

Best Regards,


❤️ Raquel 

Anonymous Insider

Re: Hi can you please send me a private message as well? I ha...

my PRIMARY email that I check REGULARLY is XXXXXXXXXX

 

Thanks!

Anonymous Insider

Re: Hi can you please send me a private message as well? I ha...

Why no one actually writes down how to delete the account? There are a million posts on questions about account deletion yet it's kept a secret...why? Just post the instructions how to delete the account please! I really want to delete mine right now!

Re: Hi can you please send me a private message as well? I ha...

Hi @Anonymous,

 

I'm sorry for any confusion! You won't be able to delete your account on your end, and we are happy to provide assistance with this. I'll send you a private message shortly. Thank you!

 

Best,

Laurie

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