Account Deactivated / Deleted

[ek477]

Hi there! I tried to log into my other account but it says "The email was associated with account that has been deactivated or deleted. Please use another email address to register." It is super weird because the website allowed me to reset password but won't let me log in now. My phone number is connected to this other account, so all my store purchases and points go to the account that is supposedly deactivated / deleted. Any help would be appreciated, thank you!

[keelybt]

@ek477 I'm sorry to hear that you are having trouble.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[ek477]

Just messaged you and turned on private dm. Thanks!