Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Account Credit

Sephora customer service on Twitter said they'd put credit on my Account that would never expire, but where would I find that credit reflected since it doesn't show under my credit card info & it's not a gift card?

 

Re: Account Credit

Hi @freetheghost,

 

The online store credit will automatically apply towards your next online order. You'll see the online store credit deducted from your order total on the last page of checkout! I hope this clarifies!

 

Always,
Danee

Re: Account Credit

Is there a way to turn it off from automatically applying 

Re: Account Credit

Hi @rorf,

 

Sorry, this cannot be modified. The online credit will automatically apply as the first payment method.

 

Best regards,

Laurie 

Re: Account Credit

Thank you, Danee.  The credit did apply automatically during checkout!

Re: Account Credit

@freetheghost I'm glad to hear that! 🙂

5 Replies
Conversation Stats
  • 5 replies
  • 4201 views
  • 2 Hearts Given
  • 4 Contributors
testing