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Post in Customer Support
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ABH DIPBROW cracked

Hi everyone, 

I just received the ABH Dipbrow Pomade today I ordered online. But it is cracked when I opened it. The crack is around the side of the container. Is that natural? Can I just go to a Sephora shop and ask for an exchange? I went in shop for returning a wrong shipping item before and was asked to ship back by mail for refund. 

Re: ABH DIPBROW cracked

@ZiYuH,

 

I am sorry that your item arrived in that type of condition. I am sending you a message now!

❤️ Melissa
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