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Post in Customer Support
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Anonymous Insider
‎08-10-2020 08:21 AM
‎08-10-2020 08:21 AM

A discrepancy in my order

Hi I recently placed an order on the Sephora App and noticed a discrepancy in the order. The Anastasia Liquid Lipsticks were buy one get one free. I bought 8 different shades and was billed for all of them. There was also a note that no coupon was needed and the offer would apply on the cart. Could you check into it and let me know how it can be resolved. Also, I’m new here. If this is not the right way to report something like this, please let me know. Thanks
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DaneeBT
MOD Rouge
‎08-10-2020 09:10 AM
‎08-10-2020 09:10 AM

Re: A discrepancy in my order

Hi @Anonymous,

 

Sorry to to hear that! I'm sending you a PM now.

 

Always,

Danee

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  • 1 reply
  • ‎08-10-2020 08:21 AM
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