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Post in Customer Support

:( 6 digit pin

I received a brand new gift card today for my birthday and I try to redeem it and I only have 6 digits and it’s saying I need 8! The customer service said my card is damaged but I just got it and it’s not damaged 😞 please help

Re: :( 6 digit pin

@emmabemma123yay I'm not able to reply to your PM as you have not enabled them on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

Re: :( 6 digit pin

@emmabemma123yay  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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