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Post in Customer Support
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girlmom122
NEWCOMER I Insider
‎06-07-2024 12:44 PM
‎06-07-2024 12:44 PM

6 digit pin

I've seen this issue posted a few times, guess it happens more than i thought. I have a gift card with 6 digits, supposed to be 8. what can i do?

 

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NrsKim
NEWCOMER I Insider
‎06-24-2024 02:47 AM
‎06-24-2024 02:47 AM

Re: 6 digit pin

Was it resolved for you? I’m facing similar issue. Bought the cards at Walgreens for my daughter’s birthday and she couldn’t use it. The cards has 2 pin less. It’s stressful, I went to Walgreens and they said it’s from Sephora, not them. 

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LaurieBT
MOD Rouge
‎06-07-2024 12:52 PM
‎06-07-2024 12:52 PM

Re: 6 digit pin

Hi @girlmom122,

 

My apologies, I'm happy to check on this and I'll send you a message. 

 

Best,

Laurie 

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