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Post in Customer Support
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4x Points Not Working?

Is anybody else's 4x points Rouge barcode not working in the store? Mine was scanned but I only received 1 point per dollar. The workers said it had been an issue but that it was supposed to be fixed. I kept my receipt just in case I need to call someone, but I figured posting here may work better if the phone customer service hours are different during quarantine. Thank you for your time!
1 Reply

Re: 4x Points Not Working?

Hi @Tiamisu,

 

I'm sorry for the trouble! It can take 24 hours for the bonus points to be added. I'll take a look further and I'll send you a message shortly.

 

Best,

Laurie

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