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Post in Customer Support
Hoony
NEWCOMER III Rouge
‎11-06-2018 02:58 AM
‎11-06-2018 02:58 AM

3 samples down to 2 samples and NO SAMPLE

You guys had already made the 3 samples down to 2 samples, but in my recent order  (i'm in canada) there was NONE.  if I check my "order history" online I can still see the 2 that I picked, but the actual receipt that came with the parcel only has the list of the items I ordered, not the samples.  This is very sad as having sample is mostly the reason I place orders online. 😞

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1 Reply
PenelopeBT
ALUM II Insider
‎11-06-2018 09:00 AM
‎11-06-2018 09:00 AM

Re: 3 samples down to 2 samples and NO SAMPLE

Hi @Hoony,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

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  • ‎11-06-2018 02:58 AM
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