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Post in Customer Support
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GeorgianBayGirl
NEWCOMER I Rouge
‎01-18-2018 07:11 PM
‎01-18-2018 07:11 PM

2x points not applied

I ordered skincare products that qualified for 2x points but when I check my account only 1x was applied
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RichardBT
ALUM II Insider
‎01-19-2018 11:48 AM
‎01-19-2018 11:48 AM

Re: 2x points not applied

Hello @GeorgianBayGirl,

 

Sorry about that! The additional skincare points are bonus points that may take up to 24 hours to appear on your account! I can see that they've now been added! Sorry for the confusion! 

 

Cheers,

 

Richard

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  • ‎01-18-2018 07:11 PM
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