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Post in Customer Support
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meghanneshea
FRESH FACE IV Rouge
‎10-01-2018 08:51 AM
‎10-01-2018 08:51 AM

2x points not added

Hi there, I placed an order yesterday morning for hair products and the promotion running was 2x points. I understand that points can take up to 24 hours to appear but it has passed that now and they have not been added to my account. Could someone please check into this at your earliest convenience? Thank you so much!

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PenelopeBT
ALUM II Insider
‎10-01-2018 09:44 AM
‎10-01-2018 09:44 AM

Re: 2x points not added

Hi @meghanneshea,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Best,

Penelope

 

 

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  • 1 reply
  • ‎10-01-2018 08:51 AM
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