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Post in Customer Support
Anonymous Insider

2X POINTS ON SKINCARE NOT SHOWING

Hi, I made a skincare purchase yesterday while the 2x points event was still on. Normally the double points are added within minutes, but in this case I still haven't been able to see any changes. I would appreciate any help. Thank you. 

Re: 2X POINTS ON SKINCARE NOT SHOWING

Hi tuffyb,

 

I'm sorry to see you didn't receive the 2x bonus points for the skincare item you purchased! I've added the bonus points now. Please log out of your account then log back in to see the update. Thank you!

 

Always,

Danee

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