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Post in Customer Support
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2500 points for $100 not working

Everytime I try to redeem 2500 points at 9am Pacifac standard time on Tuesday or Thursday it never works! I've called sephora customer service twice and the first time they said they fixed it and sent me an email with my $100 gift card but they didn't. The second time they told me I had to try it again on Tuesday or Thursday morning and it did not work! This is awful! 

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Re: 2500 points for $100 not working

Hi @bagprincess,

 

I'm sorry to hear this and I'll send you a message!

 

Best regards,

Laurie

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