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Post in Customer Support
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riri0511
NEWCOMER I Insider
‎09-07-2024 11:11 AM
‎09-07-2024 11:11 AM

250 Points Bday Gift

I ordered some things from Sephora about a week ago online, and I ordered my 250 points for my free bday gift. I have waited 1 week, and my items arrived, but my 250 points never showed up. Please help!

Reply
2 Replies
DaneeBT
MOD Rouge
‎09-07-2024 11:29 AM
‎09-07-2024 11:29 AM

Re: 250 Points Bday Gift

@riri0511 I'm sorry to hear that! It looks like your private messages are currently turned off. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

0
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CynthieLu
ICON IV Rouge
‎09-07-2024 11:14 AM
‎09-07-2024 11:14 AM

Re: 250 Points Bday Gift

Happy belated birthday! 🎉🎂 

I'm sorry to hear that happened. I'm sure if you reach out to customer service @riri0511 they can help you figure out what happened. 

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2 Replies
Conversation Stats
  • 2 replies
  • ‎09-07-2024 11:11 AM
  • 1827 views
  • 1 Hearts Given
  • 3 Contributors