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Post in Customer Support

2018 Birthday Gift

How do I get my first ever Birthday Gift. I signed up for an account early in Jan and my birthday came and went on Jan 13th. I thought I would receive an email saying come get your gift but no email has come. Do I just go to Sephora and show my drivers license? Can someone please respond... Thanks!

Re: 2018 Birthday Gift

Hi @Anne59!

 

Happy belated birthday! We don't always send an email regarding your Birthday Gift as it is not needed to redeem it. If you'd like to redeem it in store, simply provide the Cast Member with your Beauty Insider account information and ask for your gift! Please note, you can redeem it online or in store during your entire birthday month or within two weeks of your birthday.

 

Always,
Danee

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