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Post in Customer Support
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20% off

I have not received my 20% off code.

RE: 20% off

Have not received mine either, I’ve been waiting since my purchase for an email and nothing. This is very frustrating

Re: RE: 20% off

@nlip46 I will look into this for you and send you a PM.

20% off

oh my goodnes, me toooo. I've been looking for it all day, and haven't seen one yet..but I have other e-mails that came through from them. Also tried sending e-mail wayy earlier this morning, and haven't heard a word back..Hope what I'm looking to get doesn't go out of stock by the time I get the thing -.-

Re: 20% off

@Xianhope I will send you a PM

I haven't received anything either. I also emailed but do...

I haven't received anything either. I also emailed but don't expect much help. and I reached out to a mod on here who was also not helpful and basically said the emails were sent out. not feeling the love at the moment.

Re: 20% off

Hi @JLa79 I will look into this for you and send you a PM. 

Re: 20% off

Haven't received mine either. Seems like people are just sporadically randomly receiving theirs throughout the day. IMO it's really not right that people are getting theirs right in the morning and able to use them so much sooner while others are waiting around all day, wondering what's up and if they're even going to be receiving their promised coupon. Sephora, get your ish together. x_x

There's no reason or excuse for this. They should either of sent the codes soon after the $50+ purchases as confirmation, sent them all at the same time, or started sending them out a couple days early to make sure everyone had theirs in time. 

Sephora advertised this sale starting the 18th, so they need to have them all sent out today or else it's basically full-out false advertising. 

Re: 20% off

@Melsii I will look into this for you and send you a PM.

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