20% off for a friend not working

[GabyGonza]

Hi, I'm Rouge status and I cannot access the 20% off available to give to a friend. Help!

[DaneeBT]

Hi @GabyGonza Sorry to hear that! I'll send you a PM.

[SportyGirly125]

@GabyGonza @Are you in the app or desktop or mobile?  It’s in your beauty summary page and there’s a link to copy.

[GabyGonza]

I've tried app and desktop and it's not showing 😞 I even followed the direct link on the Sephora Sale email and there's nothing

[MaryChilders]

Did you enter the code at checkout? I thought mine was not working until I realized that you had to enter the code in at checkout and it didn't automatically do it for you.