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Post in Customer Support

20% off for VIB?

Hi!  I saw a posting that said VIBs were getting a 20% off coupon.  Although on BIC I come up as "Rouge," I'm "VIB" for now, and I get the VIB e-mails.  I e-mailed CS and they reported that VIBs are not getting a 20% promotion.  However, I saw a mod was PMing a couple people that asked about it on BIC.  So, I thought that I'd double-check since I heard sometimes the reps answering e-mails don't know all the answers.  Is there a VIB promotion going on now for 20%?  If so, may I receive the code?  

 

Either way, thanks for your hard work!!!

Re: 20% off for VIB?

Hi @Anonymous7!

 

Yes, we offered this promotion to select groups of clients and I recommend staying tuned to your emails to be notified of future offers that will be coming your way! I'm also going to send you a PM to provide you with additional information.

 

Always,

Danee 

I am a VIB and didn't receive email. Is there anyway I ca...

I am a VIB and didn't receive email. Is there anyway I can get added?

Is there rhyme or reason for who gets an offer and who do...

Is there rhyme or reason for who gets an offer and who doesn't? I'm VIB, didn't get an offer, but I'd like to receive these emails.

RE: Re: 20% off for VIB?

Hi DabeeBT, I also didn’t get such email. Would you be able to assist me with this matter as well?

Re: RE: Re: 20% off for VIB?

Hi @PAND,

 

I'm going to send you a private message in just a moment!

 

Always,

Danee

RE: Re: 20% off for VIB?

Hi Danee, I didn’t receive the email either, can you also message me?

Re: RE: Re: 20% off for VIB?

Hi @haha11,

 

I will send you a PM!

 

Always,

Danee

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