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Post in Customer Support
HeartsLikeOurs
NEWCOMER I Rouge
‎05-02-2018 03:40 PM
‎05-02-2018 03:40 PM

2 separate accounts points not matching up?

Whenever I go shopping in Sephora my point value in store does not match my rouge status online. It shows I only have x amount of points, when in the app I have way more. 

Not sure how it happened but I’d like to link the accounts up! 

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RaquelBT
ALUM II Insider
‎05-02-2018 03:50 PM
‎05-02-2018 03:50 PM

Re: 2 separate accounts points not matching up?

Hi @HeartsLikeOurs,

 

I'd be happy to assist with linking your accounts for you. I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,


❤️ Raquel

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  • 1 reply
  • ‎05-02-2018 03:40 PM
  • 185 views
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  • 2 Contributors