Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

2-day flash delivery...is it just a myth...?

I placed an order Wednesday and was expecting the two day flash delivery. My order arrives on Monday. Has anybody else run into this issue?

RE: 2-day flash delivery...is it just a myth...?

They don’t ship over weekend and couriers don’t deliver over the weekend either

Re: 2-day flash delivery...is it just a myth...?

Hi @Anonymous, 

 

Sorry to hear about this experience! Generally speaking, our orders require at least one business day to process, but order with Flash are scheduled to be delivered within 2 business days once shipped.

 

I'd like to look into it your order further and will send you a PM shortly. 

 

Bisous, 

 

Sian

2 Replies
Conversation Stats
  • 2 replies
  • 385 views
  • 1 Hearts Given
  • 3 Contributors