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Post in Customer Support

2 accounts

Why in the hades did it take me this long to figure this out? I don't know. So ever since Sephora was put inside Jcpenney, I started going there since it is closer to me than an actual free standing Sephora. I was told there that they were unable to scan my card from the app on my phone. And since I didn't have an actual card in my hand she gave a new one. I assumed the lady linked it to my account somehow. But it's not so can somebody help put these 2 accounts together? Please.

Re: 2 accounts

Hi @Jessneedsmakeup,

 

I'm sorry to hear this! Please send me a private message with your registered email address and Beauty Insider card number(s). I'm happy to assist with linking these together. 🙂

 

Best regards,

Laurie

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