Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
mellyert
NEWCOMER I Vib
‎09-25-2024 08:07 PM
‎09-25-2024 08:07 PM

15 digit gift card issue

Hello 

I have two gift cards and it was never used . Your website is asking for 16 digits and the cards I have only has 15 please advise asap 

0
Reply
1 Reply
keelybt
MOD Rouge
‎09-26-2024 06:56 AM
‎09-26-2024 06:56 AM

Re: 15 digit gift card issue

@mellyert Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of the gift card or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎09-25-2024 08:07 PM
  • 360 views
  • 0 Hearts Given
  • 2 Contributors