14 digit gift card

[TTYonce]

My gift card has 14 digits. Please what do I do? 

[keelybt]

@TTYonce  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[sharonkin]

I’m having problems with my Sephora gift card, I bought it as a gift for someone really close and it has 14 digits instead of 16 digits and 8 digit pin how can it be fixed please I need your help