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Post in Customer Support
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alondra271
NEWCOMER I Insider
‎01-24-2026 09:51 PM
‎01-24-2026 09:51 PM

14 digit gc number and 6 digit pin

My husband brought me a gift card for our anniversary and when I tried to use it online I came to find out it was missing 2 card numbers and 3 numbers on the pin. Please help! 

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keelybt
MOD Rouge
‎01-25-2026 08:39 AM
‎01-25-2026 08:39 AM

Re: 14 digit gc number and 6 digit pin

@alondra271 I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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  • 1 reply
  • ‎01-24-2026 09:51 PM
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