$100 rouge reward won't activate

[ilikegiraffes]

I traded in my points for the rouge reward, i received the email to activate, when i click to activate the page won’t load. I have tried to load the page for several hours now and it’s completely blank. Can someone just give me my code to redeem?

[ilikegiraffes]

I traded in my points for the rouge reward, i received the email to activate, when i click to activate the page won’t load. I have tried to load the page for several hours now and it’s completely blank. Can someone just give me my code to redeem?

[Anonymous]

I am having the same problem with my $100 rewards, it doesn't expire till next month but all i get is a white screen, tried both browsers and clearing history and emailed sephora for help but nothing 😞 

[DaneeBT]

Hi @Anonymous,

I'm sorry for the trouble you're having activating your Rouge Reward! I will send you a PM to further assist.

Always,

Danee

[LaurieBT]

Hi @ilikegiraffes,

I'm sorry for the trouble with accessing your Rouge Reward! Please clear the cookies/cache for your web browser and click the link again. Or, please switch to another web browser.

If you're still unable to access your Rouge Reward after trying these trouble shooting steps, please send me a private message with your registered email address for further assistance. Thank you!

Best,

Laurie 

[Greenrock]

I am having the most difficult time adding the $100 rouge card to my basket!  Twice now I have been able to access it, then I agree to the terms, and I cannot get any further.  So frustrating.  I can't move to the next step.  What can I do to finally add the card?  Anytime I purchase a product on line, I never have any issues except for this card.  I have over 6000 points and really want to apply some of them to the $100 card.  Please advise.

Thanks,

Christie

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@LaurieBT wrote:

Hi @ilikegiraffes,

I'm sorry for the trouble with accessing your Rouge Reward! Please clear the cookies/cache for your web browser and click the link again. Or, please switch to another web browser.

If you're still unable to access your Rouge Reward after trying these trouble shooting steps, please send me a private message with your registered email address for further assistance. Thank you!

Best,

Laurie 

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[JaneanBT]

Hi @Greenrock,

I will send you a private message so I can further assist you. Thanks! 

Best Wishes,

Janean