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$100 Rouge Reward

I got my $100 Rouger Reward with my 2,500 points. I just purchased a serum for eyelash with 60 something bucks on accident and I canceled my order but when I check back, I don’t see my $100 rewards anymore….. 

Re: $100 Rouge Reward

Hi @amyy183

 

I will send you a PM to further assist and provide more information!

 

Always,
Danee

Re: $100 Rouge Reward

@amyy183 @Here is the link regarding the rouge reward 

 

https://www.sephora.com/beauty/terms-conditions-beauty-insider

Re: $100 Rouge Reward

@amyy183 

Rouge Reward

A Rouge Reward is a $100 Reward that is available to Rouge members in exchange for redemption of 2,500 Beauty Insider points, while supplies last. (The $100 is either U.S. Dollars or Canadian Dollars depending on the country of redemption; no exchange rate is applied.) A Rouge Reward may then be used online or in Sephora stores in the U.S. (excluding Puerto Rico, Sephora at Kohl’s and Sephora Inside JCPenney stores) and Canada for the purchase of merchandise only. Please note that the Rouge Reward can only be redeemed in the country where the Rouge Reward was purchased. Rouge Reward cannot be applied to Buy Online, Pick Up In Store or Same Day Delivery.

After points are redeemed for a Rouge Reward in the Rewards Bazaar, you will receive a confirmation email within 24 hours notifying you the reward is immediately available in your Beauty Insider account to use to purchase merchandise. If you have not received your confirmation email within 48 hours, please contact customer service at customerservice@sephora.com or call 1-877-SEPHORA. The Rouge Reward value will expire after 90 days from the date of the email. For any merchandise purchase, sign into your Beauty Insider account and select to apply the Rouge Reward value during online checkout or, if shopping in store, let the Beauty Advisor know at checkout that you would like the Rouge Reward credit to be applied to this purchase. Only one Rouge Reward can be used per transaction, the full $100 amount must be redeemed (for purchases of less than $100, any remaining value will be forfeited), and the Rouge Reward must be used within 90 days after the date of the confirmation email. Points are not refunded if the Rouge Reward is not used within those 90 days. A Rouge Reward may not be redeemed at Sephora at Kohl’s stores, kohls.com, Sephora inside JCPenney stores or jcp.com. Employees of Sephora, Sephora inside JCPenney and JCPenney are not eligible for Rouge Rewards.

If an item from your order purchased with a Rouge Reward gets cancelled by Sephora because an item is unavailable, you will receive points in the pro rated value of the Rouge Reward. If your entire online order purchased with a Rouge Reward is cancelled by Sephora, or if you voluntarily choose to cancel your order, you will receive points in the original value of the Rouge Reward, and the original Rouge Reward will be voided.

Items purchased with a Rouge Reward cannot be returned to Sephora stores, Sephora.com, Sephora at Kohl’s or Sephora inside JCPenney. Unused and unopened items can be exchanged in Sephora stores only for the exact same item (for example, if the item was damaged).

A Rouge Reward is not transferable and may not be sold, transferred or assigned to anyone else. Attempts to transfer the Rouge Reward may invalidate the Rouge Reward. You can always use your Rouge Reward to purchase merchandise as a gift for someone else.

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